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OUR POLICIES

PROCESSING TIME:

Please allow 2-5 days for processing time. We will always endeavor to post orders as soon as possible, however, sometimes delays occur. If you have a deadline for your order, please contact us at zahlandagift@outlook.com

SHIPPING:

Zahlanda Gifts ships Australia-wide.

 We do not take responsibility for lost items sent via Australia Post. All inquiries should be directed to an Australia Post branch or lodged via their website. 

Once packages have been lodged with Australia Post, we are not responsible for any lost or damaged items. We do our best to package your items so that they are not damaged during the postage process. 

Please note, we will also not be held responsible for any delays caused by Australia Post. You can check out their website for estimates.

 RETURNS:

Zahlanda Gifts does not offer returns or exchanges for change of mind. So please double-check check all spelling on personalised items are correct.

SALE OF LIQUOR: 

Under the Liquor Control Act 1998 it is an offense to supply alcohol to a person under the age of 18 ( Penalty exceeds $7000), for a person under the age of 18 years to purchase or receive Liquor the penalty exceeds $600.

Please ensure the recipient is aged over 18 years and available to receive the delivery.